Frequently Asked Questions

Torayvino uses medical-grade hollow fiber membranes developed by Toray Japan with 0.1-micron pores. It physically screens out 99.99% of bacteria, rust, and microplastics while allowing essential natural minerals like calcium and magnesium to remain in your drinking water.

No! Torayvino purifiers operate entirely using your household tap water pressure (0.7 to 3.5 bar). They do not require any electricity, batteries, or noisy motors.

Yes. Every Torayvino faucet-mount unit includes a complete adapter kit (Type A external thread, Type B internal thread, and Type C round unthreaded adapter) that fits over 95% of standard kitchen faucets in Bangladesh.

Yes! Torayvino features a convenient 3-way lever: Filtered Spray (for drinking & cooking), Unfiltered Shower (saves up to 30% water for washing dishes), and Unfiltered Straight Flow.

Torayvino models feature a "See-Through Window" that lets you visually inspect the membrane discoloration. Premium models also include an LCD Digital Flow Meter indicating exact liters remaining.

A standard Torayvino cartridge purifies up to 600–1,500 liters (approximately 2 to 5 months for an average family consuming 10 liters daily, depending on incoming water turbidity).

All genuine Torayvino purifiers purchased through our official website or authorized dealers come with a 1-Year Official Manufacturer Warranty on the main body unit.